{"id":19,"date":"2026-04-10T12:39:01","date_gmt":"2026-04-10T12:39:01","guid":{"rendered":"https:\/\/ncncandlefactory.cz\/?page_id=19"},"modified":"2026-05-18T11:42:22","modified_gmt":"2026-05-18T11:42:22","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/ncncandlefactory.cz\/en\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">1. \u00davodn\u00ed ustanoven\u00ed<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Tyto obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201eOP\u201c) upravuj\u00ed pr\u00e1va a povinnosti mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm p\u0159i prodeji zbo\u017e\u00ed a poskytov\u00e1n\u00ed slu\u017eeb (v\u010detn\u011b rezervac\u00ed workshop\u016f) prost\u0159ednictv\u00edm internetov\u00e9ho obchodu (d\u00e1le jen \u201ee-shop\u201c).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Smluvn\u00ed vztahy se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem \u010cesk\u00e9 republiky, zejm\u00e9na z\u00e1konem \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk, a z\u00e1konem \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odesl\u00e1n\u00edm objedn\u00e1vky kupuj\u00edc\u00ed potvrzuje, \u017ee se s t\u011bmito OP sezn\u00e1mil a souhlas\u00ed s nimi.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">2. Identifikace prod\u00e1vaj\u00edc\u00edho<\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jm\u00e9no a p\u0159\u00edjmen\u00ed: Chau Nhi Nguyen<\/li>\n\n\n\n<li>I\u010cO: 05442371<\/li>\n\n\n\n<li>S\u00eddlo: Libu\u0161sk\u00e1 319\/126, 142\u00a000 Praha\u00a04, \u010cesk\u00e1 republika<\/li>\n\n\n\n<li>E-mail: ncn.candle.factory@gmail.com<\/li>\n\n\n\n<li>Telefon: +420\u00a0777\u00a0886\u00a0768<\/li>\n\n\n\n<li>Prod\u00e1vaj\u00edc\u00ed nen\u00ed pl\u00e1tce DPH.<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">3. Popis nab\u00edzen\u00e9ho zbo\u017e\u00ed a slu\u017eeb<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed nab\u00edz\u00ed zejm\u00e9na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ru\u010dn\u011b vyrab\u011bn\u00e9 dekorativn\u00ed a vonn\u00e9 sv\u00ed\u010dky (ve skle, ple\u010dovce, voln\u011b lit\u00e9 aj.)<\/li>\n\n\n\n<li>Sv\u00ed\u010dky v r\u016fzn\u00fdch v\u016fn\u00edch, velikostech a tvarech<\/li>\n\n\n\n<li>Dopl\u0148ky: n\u016f\u017eky na knot, z\u00e1palky, podlo\u017eky<\/li>\n\n\n\n<li>D\u00e1rkov\u00e9 sady a bal\u00ed\u010dky<\/li>\n\n\n\n<li>Workshopy v\u00fdroby sv\u00ed\u010dek<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ka\u017ed\u00fd produkt obsahuje podrobn\u00fd popis: slo\u017een\u00ed (druh vosku, v\u016fn\u011b, knot), hmotnost, rozm\u011bry a bezpe\u010dnostn\u00ed pokyny. Fotografie jsou ilustra\u010dn\u00ed \u2013 ru\u010dn\u011b vyrab\u011bn\u00e9 produkty se mohou m\u00edrn\u011b li\u0161it. Sv\u00ed\u010dky jsou ur\u010deny pro osoby star\u0161\u00ed 18 let nebo pro pou\u017eit\u00ed pod dohledem dosp\u011bl\u00e9 osoby.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">4. Objedn\u00e1vka a uzav\u0159en\u00ed smlouvy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed objedn\u00e1v\u00e1 zbo\u017e\u00ed nebo rezervuje workshop prost\u0159ednictv\u00edm e-shopu. Nab\u00eddka zbo\u017e\u00ed je informativn\u00ed a nezavazuje prod\u00e1vaj\u00edc\u00edho k uzav\u0159en\u00ed smlouvy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupn\u00ed smlouva (resp. smlouva o poskytnut\u00ed slu\u017eby) vznikne potvrzen\u00edm objedn\u00e1vky prod\u00e1vaj\u00edc\u00edm zaslan\u00fdm na e-mail kupuj\u00edc\u00edho. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo objedn\u00e1vku odm\u00edtnout (nap\u0159. p\u0159i vyprodan\u00ed z\u00e1sob nebo technick\u00e9 chyb\u011b v cen\u011b).<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">5. Cena zbo\u017e\u00ed a m\u011bna<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Ve\u0161ker\u00e9 ceny jsou uv\u00e1d\u011bny v \u010desk\u00fdch korun\u00e1ch (CZK) jako ceny kone\u010dn\u00e9. Prod\u00e1vaj\u00edc\u00ed nen\u00ed pl\u00e1tce DPH \u2013 ceny DPH nezahrnuj\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kone\u010dn\u00e1 cena objedn\u00e1vky zahrnuje cenu zbo\u017e\u00ed a n\u00e1klady na dopravu, kter\u00e9 jsou zobrazeny v ko\u0161\u00edku p\u0159ed dokon\u010den\u00edm objedn\u00e1vky. Kupuj\u00edc\u00edmu je v\u017edy \u00fa\u010dtov\u00e1na cena platn\u00e1 v okam\u017eiku objedn\u00e1vky.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">6. Platebn\u00ed podm\u00ednky<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Dostupn\u00e9 zp\u016fsoby platby:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online platba platebn\u00ed kartou (Visa, Mastercard) \u2013 prost\u0159ednictv\u00edm platebn\u00ed br\u00e1ny GoPay<\/li>\n\n\n\n<li>Google Pay nebo Apple Pay \u2013 prost\u0159ednictv\u00edm platebn\u00ed br\u00e1ny GoPay<\/li>\n\n\n\n<li>Bankovn\u00ed p\u0159evod online prost\u0159ednictv\u00edm GoPay<\/li>\n\n\n\n<li>Bankovn\u00ed p\u0159evod na z\u00e1klad\u011b vystaven\u00e9 faktury (splatnost 5 pracovn\u00edch dn\u00ed)<\/li>\n\n\n\n<li>Dob\u00edrka \u2013 platba p\u0159i p\u0159evzet\u00ed z\u00e1silky (pokud je tato mo\u017enost v e-shopu aktivn\u00ed)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Zp\u016fsob platby<\/strong><\/td><td><strong>Poplatek<\/strong><\/td><td><strong>Pozn\u00e1mka<\/strong><\/td><\/tr><tr><td>Platebn\u00ed karta online<\/td><td>zdarma<\/td><td>Visa, Mastercard<\/td><\/tr><tr><td>Google Pay \/ Apple Pay<\/td><td>zdarma<\/td><td>Mobiln\u00ed platba<\/td><\/tr><tr><td>Bankovn\u00ed p\u0159evod (GoPay)<\/td><td>zdarma<\/td><td>Okam\u017eit\u00fd p\u0159evod<\/td><\/tr><tr><td>Bankovn\u00ed p\u0159evod (faktura)<\/td><td>zdarma<\/td><td>Splatnost 5 prac. dn\u00ed<\/td><\/tr><tr><td>Dob\u00edrka<\/td><td>dle dopravce<\/td><td>Je-li aktivov\u00e1na<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Platba prost\u0159ednictv\u00edm GoPay je zpracov\u00e1v\u00e1na spole\u010dnost\u00ed GoPay s.r.o. v souladu s jej\u00edmi obchodn\u00edmi podm\u00ednkami (www.gopay.com). Prod\u00e1vaj\u00edc\u00ed nem\u00e1 p\u0159\u00edstup k platebn\u00edm \u00fadaj\u016fm kupuj\u00edc\u00edho. V\u0161echny online transakce jsou zabezpe\u010deny \u0161ifrov\u00e1n\u00edm SSL\/HTTPS a syst\u00e9mem 3D&nbsp;Secure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Loga p\u0159ij\u00edman\u00fdch platebn\u00edch karet (Visa, Mastercard) a platebn\u00ed br\u00e1ny GoPay jsou um\u00edst\u011bna v z\u00e1pat\u00ed webov\u00fdch str\u00e1nek e-shopu. Zbo\u017e\u00ed je expedov\u00e1no po p\u0159ijet\u00ed platby (u dob\u00edrky po potvrzen\u00ed objedn\u00e1vky).<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">7. Dodac\u00ed podm\u00ednky<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">7.1 Zp\u016fsoby dopravy a n\u00e1klady na dod\u00e1n\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0159esn\u00e9 n\u00e1klady na dopravu jsou zobrazeny v ko\u0161\u00edku p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky. Orientac\u010dn\u00ed p\u0159ehled:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Dopravce<\/strong><\/td><td><strong>Cena<\/strong><\/td><td><strong>Orientac\u010dn\u00ed doba<\/strong><\/td><\/tr><tr><td>Z\u00e1silkovna (v\u00fddejn\u00ed m\u00edsto)<\/td><td>od 79 K\u010d<\/td><td>1\u20133 prac. dny<\/td><\/tr><tr><td>PPL \u2013 doru\u010den\u00ed na adresu<\/td><td>od 119 K\u010d<\/td><td>1\u20132 prac. dny<\/td><\/tr><tr><td>\u010cesk\u00e1 po\u0161ta<\/td><td>od 99 K\u010d<\/td><td>2\u20134 prac. dny<\/td><\/tr><tr><td>Dob\u00edrka (je-li aktivn\u00ed)<\/td><td>dle dopravce<\/td><td>viz v\u00fd\u0161e<\/td><\/tr><tr><td>Doprava zdarma<\/td><td>0 K\u010d<\/td><td>objedn\u00e1vka od 1&nbsp;500 K\u010d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">7.2 Expedice a dod\u00e1n\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zbo\u017e\u00ed je odes\u00edl\u00e1no do 2\u20135 pracovn\u00edch dn\u00ed od p\u0159ijet\u00ed platby (resp. potvrzen\u00ed objedn\u00e1vky u dob\u00edrky). Doru\u010den\u00ed je zaji\u0161\u0165ov\u00e1no v r\u00e1mci \u010cesk\u00e9 republiky a zem\u00ed EU.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za zpo\u017ed\u011bn\u00ed zp\u016fsoben\u00e9 p\u0159epravcem. P\u0159i p\u0159evzet\u00ed je kupuj\u00edc\u00ed povinen zkontrolovat neporu\u0161enost obalu; v p\u0159\u00edpad\u011b po\u0161kozen\u00ed sepsat s dopravcem protokol o \u0161kod\u011b.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">8. Rezervace workshopu<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">8.1 Vznik rezervace<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rezervace workshopu je z\u00e1vazn\u00e1 odesl\u00e1n\u00edm a potvrzen\u00edm objedn\u00e1vky prod\u00e1vaj\u00edc\u00edm. \u00da\u010dast na workshopu je podm\u00edn\u011bna uhrazen\u00edm ceny v pln\u00e9 v\u00fd\u0161i.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8.2 Storno podm\u00ednky<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed m\u016f\u017ee rezervaci zru\u0161it za t\u011bchto podm\u00ednek:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zru\u0161en\u00ed v\u00edce ne\u017e 7 dn\u00ed p\u0159ed kon\u00e1n\u00edm workshopu: vr\u00e1cen\u00ed 100\u00a0% uhrazen\u00e9 ceny<\/li>\n\n\n\n<li>Zru\u0161en\u00ed 3\u20137 dn\u00ed p\u0159ed kon\u00e1n\u00edm workshopu: vr\u00e1cen\u00ed 50\u00a0% uhrazen\u00e9 ceny<\/li>\n\n\n\n<li>Zru\u0161en\u00ed m\u00e9n\u011b ne\u017e 3 dny p\u0159ed kon\u00e1n\u00edm workshopu: n\u00e1rok na vr\u00e1cen\u00ed ceny nevznik\u00e1<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Storno je nutno zaslat e-mailem na ncn.candle.factory@gmail.com.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8.3 Zru\u0161en\u00ed workshopu prod\u00e1vaj\u00edc\u00edm<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo workshop zru\u0161it nebo p\u0159esunout z provozn\u00edch \u010di organiza\u010dn\u00edch d\u016fvod\u016f. V takov\u00e9m p\u0159\u00edpad\u011b bude kupuj\u00edc\u00ed informov\u00e1n neprodlen\u011b a bude mu vr\u00e1cena cel\u00e1 uhrazen\u00e1 \u010d\u00e1stka, nebo nab\u00ednuta n\u00e1hradn\u00ed \u00fa\u010dast v jin\u00e9m term\u00ednu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8.4 Pr\u00e1vo odstoupit od smlouvy \u2013 workshopy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Upozorn\u011bn\u00ed: Pokud je workshop zah\u00e1jen se souhlasem kupuj\u00edc\u00edho p\u0159ed uplynut\u00edm 14den\u00ed lh\u016fty pro odstoupen\u00ed, kupuj\u00edc\u00ed bere na v\u011bdom\u00ed, \u017ee t\u00edmto souhlasem ztr\u00e1c\u00ed pr\u00e1vo na odstoupen\u00ed dle \u00a7&nbsp;1837 p\u00edsm.&nbsp;a) ob\u010dansk\u00e9ho z\u00e1kon\u00edku. Souhlas kupuj\u00edc\u00ed ud\u011bluje odesl\u00e1n\u00edm objedn\u00e1vky.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">9. Odstoupen\u00ed od smlouvy (vr\u00e1cen\u00ed zbo\u017e\u00ed)<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed \u2013 spot\u0159ebitel m\u00e1 pr\u00e1vo odstoupit od smlouvy do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed bez uveden\u00ed d\u016fvodu dle \u00a7&nbsp;1829 ob\u010dansk\u00e9ho z\u00e1kon\u00edku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odstoupen\u00ed lze prov\u00e9st:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vypln\u011bn\u00edm a odesl\u00e1n\u00edm vzorov\u00e9ho formul\u00e1\u0159e (viz P\u0159\u00edloha t\u011bchto podm\u00ednek)<\/li>\n\n\n\n<li>E-mailem na ncn.candle.factory@gmail.com s uveden\u00edm \u010d\u00edsla objedn\u00e1vky<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Zbo\u017e\u00ed mus\u00ed b\u00fdt vr\u00e1ceno neporu\u0161en\u00e9, nepou\u017eit\u00e9 a v p\u016fvodn\u00edm obalu do 14 dn\u016f od odstoupen\u00ed. N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese kupuj\u00edc\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed uhrazenou \u010d\u00e1stku v\u010detn\u011b n\u00e1klad\u016f na doru\u010den\u00ed (nejlevn\u011bj\u0161\u00ed nab\u00edzen\u00fd zp\u016fsob) do 14 dn\u016f od odstoupen\u00ed od smlouvy, nejd\u0159\u00edve v\u0161ak po obdr\u017een\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed nebo prok\u00e1z\u00e1n\u00ed jeho odesl\u00e1n\u00ed. Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn vr\u00e1cenou \u010d\u00e1stku sn\u00ed\u017eit o hodnotu sn\u00ed\u017een\u00ed ceny zbo\u017e\u00ed vzniklou jeho pou\u017e\u00edv\u00e1n\u00edm.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">10. Z\u00e1ru\u010dn\u00ed podm\u00ednky a reklamace<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">10.1 Z\u00e1konn\u00e1 z\u00e1ruka<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za vady zbo\u017e\u00ed dle \u00a7&nbsp;2161 a n\u00e1sl. ob\u010dansk\u00e9ho z\u00e1kon\u00edku. Z\u00e1ru\u010dn\u00ed doba na zbo\u017e\u00ed je 24 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10.2 Jak uplatnit reklamaci<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamaci kupuj\u00edc\u00ed uplatn\u00ed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-mailem na ncn.candle.factory@gmail.com<\/li>\n\n\n\n<li>P\u00edsemn\u011b na adrese s\u00eddla prod\u00e1vaj\u00edc\u00edho<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamace mus\u00ed obsahovat: popis vady, \u010d\u00edslo objedn\u00e1vky a fotografickou dokumentaci (je-li to mo\u017en\u00e9).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10.3 Adresa pro zas\u00edl\u00e1n\u00ed reklamovan\u00e9ho zbo\u017e\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Chau Nhi Nguyen, Libu\u0161sk\u00e1 319\/126, 142&nbsp;00 Praha&nbsp;4<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zbo\u017e\u00ed zas\u00edlejte jako bal\u00edk (nikoli dob\u00edrkou). Ke z\u00e1silce p\u0159ilo\u017ete kop\u00edii dokladu o koupi a popis vady. Dooporu\u010dujeme zbo\u017e\u00ed pojistit.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10.4 Lh\u016fta a zp\u016fsob vy\u0159\u00edzen\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamace bude potvrzena a vy\u0159\u00edzena bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f ode dne uplatn\u011bn\u00ed. O pr\u016fb\u011bhu a v\u00fdsledku bude kupuj\u00edc\u00ed informov\u00e1n e-mailem nebo telefonicky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo na: opravu zbo\u017e\u00ed, v\u00fdm\u011bnu zbo\u017e\u00ed za nov\u00e9, p\u0159im\u011b\u0159enou slevu z ceny nebo odstoupen\u00ed od smlouvy a vr\u00e1cen\u00ed pen\u011bz.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10.5 Reklamaci nelze uplatnit<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e1vo z vadn\u00e9ho pln\u011bn\u00ed nelze uplatnit, pokud vada vznikla: nepr\u00e1vn\u00edm pou\u017e\u00edv\u00e1n\u00edm nebo skladov\u00e1n\u00edm sv\u00ed\u010dek (nap\u0159. ho\u0159en\u00ed bez dozoru nebo d\u00e9le ne\u017e je doporu\u010deno), mechanick\u00fdm po\u0161kozen\u00edm ze strany kupuj\u00edc\u00edho, b\u011b\u017en\u00fdm opot\u0159eben\u00edm, nebo kupuj\u00edc\u00ed o vad\u011b v\u011bd\u011bl p\u0159ed uzav\u0159en\u00edm smlouvy.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">11. Mimosoudn\u00ed \u0159e\u0161en\u00ed spor\u016f<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">V p\u0159\u00edpad\u011b sporu m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo na mimosoudn\u00ed \u0159e\u0161en\u00ed prost\u0159ednictv\u00edm \u010cesk\u00e9 obchodn\u00ed inspekce (www.coi.cz).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed m\u016f\u017ee rovn\u011b\u017e vyu\u017e\u00edt platformu pro \u0159e\u0161en\u00ed spor\u016f online provozovanou Evropskou komis\u00ed: https:\/\/consumer-redress.ec.europa.eu\/index_cs<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">12. Ochrana osobn\u00edch \u00fadaj\u016f<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f se \u0159\u00edd\u00ed platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, zejm\u00e9na na\u0159\u00edzen\u00edm EU \u010d.&nbsp;2016\/679 (GDPR) a z\u00e1konem \u010d.&nbsp;110\/2019 Sb. Podrobn\u00e9 informace jsou uvedeny v samostatn\u00e9m dokumentu Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f, kter\u00fd je dostupn\u00fd na webov\u00fdch str\u00e1nk\u00e1ch e-shopu.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">13. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Tyto obchodn\u00ed podm\u00ednky nab\u00fdvaj\u00ed \u00fa\u010dinnosti dnem zve\u0159ejn\u011bn\u00ed na webov\u00fdch str\u00e1nk\u00e1ch prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo tyto podm\u00ednky m\u011bnit. O zm\u011bn\u00e1ch bude kupuj\u00edc\u00ed informov\u00e1n zve\u0159ejn\u011bn\u00edm nov\u00e9 verze na webov\u00fdch str\u00e1nk\u00e1ch. Na ji\u017e uzav\u0159en\u00e9 smlouvy se vztahuje verze platn\u00e1 v okam\u017eiku jejich uzav\u0159en\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e1vn\u00ed vztahy neupraven\u00e9 t\u011bmito podm\u00ednkami se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem \u010cesk\u00e9 republiky.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">P\u0159\u00edloha: Vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy<\/h1>\n\n\n\n<p class=\"has-cyan-bluish-gray-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\"><em>(Vypl\u0148te a ode\u0161lete tento formul\u00e1\u0159 pouze v p\u0159\u00edpad\u011b, \u017ee chcete odstoupit od smlouvy)<\/em><\/p>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-fa5bdb2c-ada3-444f-aae8-3da9333ccd76\" href=\"https:\/\/ncncandlefactory.cz\/wp-content\/uploads\/2026\/04\/VZOROVY-FOMRULAR-NA-ODSTOUPENI-OD-SMLOUVY.docx\">VZOROV\u00dd FOMRUL\u00c1\u0158 NA ODSTOUPEN\u00cd OD SMLOUVY &#8211; DOCX<\/a><a href=\"https:\/\/ncncandlefactory.cz\/wp-content\/uploads\/2026\/04\/VZOROVY-FOMRULAR-NA-ODSTOUPENI-OD-SMLOUVY.docx\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-fa5bdb2c-ada3-444f-aae8-3da9333ccd76\"> St\u00e1hnout <\/a><\/div>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/ncncandlefactory.cz\/wp-content\/uploads\/2026\/04\/VZOROVY-FOMRULAR-NA-ODSTOUPENI-OD-SMLOUVY.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of VZOROVY-FOMRULAR-NA-ODSTOUPENI-OD-SMLOUVY - PDF.\"><\/object><a id=\"wp-block-file--media-24debbe3-ff9d-441b-8d94-db8e9d888932\" href=\"https:\/\/ncncandlefactory.cz\/wp-content\/uploads\/2026\/04\/VZOROVY-FOMRULAR-NA-ODSTOUPENI-OD-SMLOUVY.pdf\">VZOROVY-FOMRULAR-NA-ODSTOUPENI-OD-SMLOUVY &#8211; PDF<\/a><a href=\"https:\/\/ncncandlefactory.cz\/wp-content\/uploads\/2026\/04\/VZOROVY-FOMRULAR-NA-ODSTOUPENI-OD-SMLOUVY.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-24debbe3-ff9d-441b-8d94-db8e9d888932\"> St\u00e1hnout <\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. \u00davodn\u00ed ustanoven\u00ed Tyto obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201eOP\u201c) upravuj\u00ed pr\u00e1va a povinnosti mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm p\u0159i prodeji zbo\u017e\u00ed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ncncandlefactory.cz\/en\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ncncandlefactory.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ncncandlefactory.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ncncandlefactory.cz\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ncncandlefactory.cz\/en\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":0,"href":"https:\/\/ncncandlefactory.cz\/en\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/ncncandlefactory.cz\/en\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}